Masks

Masks:
Masks are mandatory for everyone except persons who are reasonably accommodated by not wearing one in accordance with TORONTO BY-LAW 541-2020 and arranged in advance via [email protected]

Arrangements MUST be made with [email protected] prior to attending Illusionarium!

Please email [email protected] if you require additional accommodations not mentioned on this list.


COVID-19 AND THE USE OF PERSONAL PROTECTIVE GEAR AND MASKS AT THE EXHIBIT

As per City of Toronto By-law 541-2020, face coverings are required to be worn by all throughout the venue.

Should you be exempt from wearing a face mask as set out under section 2a of the by-law, please email [email protected] a minimum of 1 week prior to your attendance so that we can accommodate your requirements whilst ensuring the safety of all within the venue.

Thanks for your patience and understanding during these challenging times.


Covid-19 Update (April 22nd, 2021)

Update: May 2021

Due to the emergency order of the Government of Ontario, we will be postponing the opening of Illusionarium to July 29th, 2021.

Ticket holders currently holding tickets for Dec 21 - May 21st will automatically be rescheduled. Emails will be sent from [email protected] with your new date and time. If the new time is not suitable, please reach out to [email protected] to have your tickets rescheduled.

Current ticket holders may transfer their tickets to a later date. To make arrangements please contact [email protected]

We appreciate your continued patronage. Because of your patronage, we are able to continue to employ over 100 Arts Workers.

Please stay safe.

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Safety is our top priority at Illusionarium, as we continue to follow the advice of public health agencies and government officials.

To ensure your safety, Illusionarium will operate with enhanced safety measures including:

  • Limited capacity per session.
  • Face coverings must be worn by all attending Illusionarium*.
  • Social distancing – “Magic Circles”  within each of the rooms of which a dedicated circle is designated to each Magic Circle Ticket holder and their guests.
  • Eliminated all high-touch elements of the exhibit — you can experience the show without shared contact surfaces.
  • Additional sanitizer stations, increased cleaning schedules, and protocols such as mandatory mask policy, temperature checks, and contact tracing will continue to be diligently enforced.

We value your patronage and share in the collective effort to get through this pandemic together. The arts sector, along with many others, has been significantly impacted by COVID-19 with more than 80% of the creative workforce currently unemployed.  Thanks to your continued support, we are able to employ more than 200 staff and arts workers throughout these challenging times.

* – Mask use exemptions apply for those with medical conditions.